General Terms and Conditions for using the Products

General Terms and Conditions for using the Products and Services
(General Terms and Conditions)

Using the Products and Services as specified in and/or presented by www.ReadyPlanet.com under the management of Ready Planet Co., Ltd. (the “Company”), having its office address at no. 89 AIA Capital Center building 7th floor, Rooms 701-705 Ratchadaphisek Rd, Din Daeng Sub-District, Din Daeng District, Bangkok 10400 including other products and services latterly produced (the “Products and Services”) under the General Terms and Conditions for using the Products and Services (the “General Terms and Conditions”) and the terms and conditions for using individually specific products and services (the “Specific Terms and Conditions”), (the General Terms and Conditions and the Specific Terms and Conditions for individual products and services collectively referred to the “Service Conditions”).

Upon the product and service Customer of the Company (the “Customer”)has accessed and/or entered into www.ReadyPlanet.com in order to use the services relating to the Products and Services, the Customer has confirmed and represented the Company and the Company shall deem that the Customer has confirmed and represented the Company that the Customer has accessed, inspected, studied, inquired and/or acknowledged details of the Service Conditions before using the Products and Services. In addition, the Customer agrees, consents, and complies with the Service Conditions (including the Service Conditions the Company may amend to in future) strictly. The access and/or entrance into www.ReadyPlanet.com for using services relating to the Products and Services of the Customer each time shall be deemed that the Customer has given the above-said representation and confirmation every time.

Under the Specific Terms and Conditions mentioned in the further part, the Customer acknowledges and shall comply with the General Terms and Conditions as follows:

1. Customer 

The Customer has confirmed and represented to the Company as follows:

1.1 (a) In the event where the Customer is an ordinary person, the Customer has reached his/her legal age or is 20 years old, or in the event of being a minor, shall obtain prior consent from his/her legal representative. 

   (b) In the event where the Customer is a juristic person or any entity which has contacted and/or entered into any agreement with the Company in order to use the Products and Services of the Customer, he has fully been authorized to bind and/or do any act for the said juristic person or entity.

1.2 The Customer has an idea and responsibility regarding the good social media and in using the Products and Services by the Customer, the Customer shall not cause damage, disturbance, or infringement of any other person’s rights.

1.3 For using the Products and Services, the Customer shall provide and disclose its complete, accurate, and updated information and the Customer shall provide its e-mail and/or other internet communications channels for receiving information and news and being as contacting channels with the Company. In the event where information - the Customer has provided and/or disclosed to the Company - has been changed, the Customer has the duty to and agrees to edit the said information to be updated at all time. The Customer can edit the said information through the management system in the website. In the event where the Company shall provide the management system for editing the information or the Customer shall notify the Company’s officer who is providing the Customer the services to edit the said information.

1.4 The Customer has studied and has understood the specifications, limitations, and conditions of the Products and Services the Company has shown in www.ReadyPlanet.com and the Customer has made a decision to use the Products and Services with these existing specifications, limitations, and conditions and shall accept any change in such specifications, limitations, and conditions which may affect the Customer to use different products and services therefrom such as using the services by different way or different Feature.

1.5 The Customer has made the decision to choose the Products and Services by itself and in the event where the use of the services by the Customer who is a juristic person or any entity, the Company shall deem that the Customer shall be responsible for such decision of choosing the Products and Services itself. If any problem arising between the Customer and its contacting person or agent, the Customer acknowledges that the Company has no duty to solve the said problem of the Customer.

1.6 Upon the Company’s request, the Customer shall deliver any documents and/or evidence as necessary in order to show that the Customer has the ability and/or the power to use the Products and Services the Customer has chosen such as identity card, house registration, affidavit of the Company, etc. and the Customer shall sign any documents in order to acknowledge, agree, and consent to be bound in accordance with the covenants and the Service Conditions the Products and Services of the Customer as the Company thinks it is appropriate and requests to do so. 

2. Use of the Products and Services 

2.1. The Company shall not be responsible for loss and/or damage, whether in any nature which is and/or may be a result of using the Products and Services of the Customer (whether directly or in directly).

2.2. The Company has provided the Privacy Policy (including those latterly amended). The Customer should study, understand and acknowledge details of the said policy before using the Products and Services of the Customer and the Customer can access, study, inspect, and print the Privacy Policy.

2.3 The Company shall put its utmost effort to provide the Customer the services. However, the Company cannot guarantee any result or achievement (whether in business, profit, or any other issues) the Customer aims for or wishes to earn from using its chosen Products and Services. The Company shall not be responsible for any loss and/or loss occurred or may occur, at any case.

2.4 Whether during or after the term using the Products and Services of the Customer, the Customer confirms to the Company that the Customer shall not give information and/or any comment in public or in a system or a form which make such information widely accessible (including mass communication, online, and/or social media) which may cause damage or impair the Company (whether in any form). However, the Company is pleased to accept suggestions and advices from the Customer for improving the Company’s service. The Customer can give the Company suggestions and advices to this e-mail: feedback@readyplanet.com.

2.5 Whether during or after the term using the Products and Services of the Customer, if any problem and/or dispute arising between the Customer and the Customer’s customer and/or any other person as a result of using the Products and Services of the Customer, the Customer shall acknowledge and be responsible for doing any action to the said problem itself. The Company has no duty to and/or responsibility to solve the said problem and/or dispute. In the event where the Company has suffered damage, whether in any form as the result of any action against the said problem, the Customer agrees to remedy the said damage and/or to indemnify any damage arisen or may arise to the Company as well as its directors, officers, and agents.

2.6 Pictures, forms, statements, information, opinion and/or contents used by the Customer (including pictures, forms, statements, information, opinion and/or contents expressed and/or posted a person on the Customer’s website), whether by using the Products and Services of the Customer such as in such website or in commercial content, shall be deemed the Customer’s sole responsibility and the Company has no duty to check and/or screen such pictures, forms, information, and contents. In such case, the Company shall not be responsible for damage arising from the use, infringement of personal right or problems arising between the Customer and other person. In addition, the Customer shall not use and/or consent to be used of those pictures, forms, information, and contents which are or may be illegal and/or good moral of the society, for whatever case. In the event where the Company found that the Customer fails to comply with the said conditions, the Company reserves the right to delete those pictures, forms, information, and contents or cancel any of the Customer’s using the Products and Services which causes or may cause the said problems and/or damages without advance notice to the Customer.

2.7 Upon the Company’s request, (whether during or after using the Products and Services of the Customer), the Customer is pleased to give the Company cooperation to give and disclose information, documents, and/or evidence in relation to the use of the Products and Services by the Customer to the Company and the Company shall disclose and/or deliver the said information, documents and/or evidence to the government agency and any entity having the power under the law in order to comply with the laws, rules, regulations and/or order of the said government agency and any entity.

2.8 For using the Products and Services of the Customer, the Customer acknowledges and agrees that the Company has not given any representation or confirmation of the quality, value, and/or any qualifications of the goods, products, and/or services presented or shown by the Customer and/or the third person in connection with the use of the Products and Services by the Customer such as showing on the website or on the commercial content. In the event where the Company has suffered damage (whether in any form) as the result thereof, the Customer agrees to remedy the said damage and/or to indemnify any damage arisen or may arise to the Company as well as its directors, officers, and agents. 

2.9 For using the Products and Services of the Customer, the Customer acknowledges and agrees that the Company has not given any representation or confirmation that the internet network system and/or the services provided by a foreign service provider shall be fully made without defect and/or with stability all the time. In this regard, the Company reserves the right to refuse the responsibility of all any loss or damage arising or may arise from the said case. In the event where the Customer found any defect of the services, the Customer can notify the Company thereof through the communication channel provided in the Service Conditions.

2.10 The Customer represents and confirms to the Company that the Customer has understood, acknowledged of and shall comply with provisions of the laws on the use of the Products and Services by the Customer (including laws, rules, regulations, and/or orders of relevant government agencies) strictly. 

2.11 The Customer acknowledges and understands that, for providing the services of the Products and Services to the Customer, the Company has not represented and confirmed that there shall not be other person accessing, copying, revising, changing, and/or using the information, documents, and/or evidence of the use of the Products and Services by the Customer (whether it is confidential or not) and/or causing or may cause any damage to the goods, Products and Services of the Customer.

3. Renewal and Cancellation of the Services 

3.1 The Customer can cancel the services of the Products and Services by sending email, stating its intention to cancel the services at info@readyplanet.com, or notifying its intention to cancel the services to the Company’s officer which has been designated to be the Service Provider for the Customer in writing not less than 30 days in advance or performing in accordance with the service cancellation procedure specified in the Specific Terms and Conditions for individual products and services. In such case, the Company reserves the right to refuse the refund of all service fees paid by the Customer in full.

3.2 In order to facilitate the Customer, the Company shall put effort to contact the Customer to remind the Customer before the expiration of the services in advance and the Customer can renew the service’s term. However, the Customer has the duty to contact and notify the Company its intention to renew the services or not. Therefore, if the Company fails to contact or is unable to contact the Customer and the Customer is unable to renew the services within the specified time, the Company reserves the right to refuse the responsibility to any damage arising or may arise to the Customer or any person as the result of the expiration. If the Customer fails to pay for renewal of the services within the specified time, the Company deems that the use of the Products and Services by the Customer shall be terminated upon the expiration thereof. 

4. Communications between the Customer and the Company and Change of Rules, Regulations, and Service Conditions of the Products and Services 

4.1 Communications between the Company and the Customer shall be made through email in main. If a Customer has a problem on using the Products and Services or wishes to inquire about the Products and Services, can email the Company at info@readyplanet.com. However, the communications between the Company and the Customer may have an additionally specific form, depending on the individually specified Products and Services chosen by the Customer in the procedure of the said communication as specified in the Specific Terms and Conditions for individual products and services of each of the Products and Services chosen by the Customer.

4.2 The Company may change the rules, regulations, and conditions of the Products and Services (including the Service Conditions and the Privacy Policy for the appropriateness. In order to facilitate the Customer, the Company shall put effort to inform the Customer of the change of such rules, regulations, and conditions of the said Products and Services through www.ReadyPlanet.com. The Company reserves the right to change the rules, regulations, and conditions of the said Products and Services without advance notice to the Customer and shall not be responsible for damage arising to the Customer or any other person as the result of such change of the same at any case. 

5. Cancellation of the Products and Services 

The Company reserves the right to cancel the Products and Services of the Customer if the Company considers that the Customer fails to comply with the rules, regulations, and conditions of the Products and Services (including the Service Conditions and the Privacy Policy. In such case, the Company shall be required to notify the Customer thereof in advance and the Company shall not be responsible for any damage, which arises or may arise, to the Customer or any other person as the result of the said act. 

Other than the above General Terms and Conditions, the Customer shall acknowledge and comply the Specific Terms and Conditions specified in the following part strictly.